The drive to become a customer experience-focused business doesn’t just come from the C-suite. Anyone with a deep understanding of today’s digital mandate and a strong vision for what digital experiences can do for customers and business can lead the charge.

There is potential for a huge upside, as businesses increasingly correlate strong customer experience with revenue growth. For leaders and teams wanting to combine creativity and technology, we’ve identified three ways to kickstart their experience-driven digital strategy.

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Discover how Microsoft Teams—launched in just three weeks during the pandemic—is helping Toyota integrate departments such as manufacturing, R&D, and sales into one app. This makes communication easier and processes more efficient throughout the organization.

Is your AI technology improving lives?

New technologies can have inadvertent effects on people in society. Watch this #Microsoft video to see why it is important to consider whether new AI technologies align with people’s values and ethics.

Toyota Motor North America had been running Skype for Business on Azure. When Microsoft phased out those datacenters, TMNA moved to Teams. The switch to Teams Only included a superior audio conferencing and calling experience, including Teams Phone for external calls.

AI represents a growing opportunity to transform your business. This infographic illustrates how Microsoft has turned its AI breakthroughs into ongoing momentum with predictive analytics, the responsible way.

Contact us today to gain visibility into your models, explain model behavior, and detect and mitigate unfairness.

Are you prepared for the future of AI? Read this article to learn how industry leaders are building a workplace culture with #Microsoft that embeds organizational values into every aspect of their AI strategy.

Engage customers and empower employees when you use #Microsoft Analytics and #AI to drive innovation with insights. Contact Imperitiv Solutions to learn more.

People feel less connected to their colleagues since moving to remote work. The solution? Create meetings that make everyone feel like equal participants—whether in the office, at home, or on the go. Remote attendees should not suffer from dropped audio or lo-fi, pixelated faces. Microsoft Teams Meetings, Teams Rooms, Surface Hub 2S, Teams webinar, Teams Platform, and Microsoft Endpoint Manager all serve to enhance employee engagement.

Sign up to say connected—we’ll help you better connect and create new experiences throughout your organization with Hybrid Meetings.

Microsoft Azure App Service is a fully managed platform for building, deploying, and scaling your web apps. Work with .NET, .NET Core, Node.js, Java, Python, and PHP—in containers or running on Windows or Linux.

Azure meets rigorous, enterprise-grade performance, security and compliance requirements.

Subscribe to stay connected so we can help you build your app services on Azure— a trusted platform that handles more than 40 billion requests per day.

For many executives, the customer experience is a pivotal and decisive factor when it comes to future business performance. As customers face pandemic-induced circumstances, companies must accelerate their plans for a digital transformation strategy catering to the needs and demands of the modern-day user. Discover more about digital transformation and contact Imperitiv Solutions to begin yours.